Our Privacy Policy describes how Grays Esex collects, uses, and shares personal information obtained from drivers who apply through our website and mobile application. We are committed to protecting the privacy and personal data of individuals who access and use our transportation services. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with the General Data Protection Regulation (GDPR) as it applies in the United Kingdom. By using our transportation services, you consent to the practices described in this Privacy Policy.
1.1 Information you provide voluntarily: We may collect personal data you provide when using our transportation services, such as your name, contact information, address, payment details, and any other information necessary for providing the requested services.
1.2 Information collected automatically: When you use our transportation services, we may automatically collect certain information, including your IP address, device information, browsing history, and usage patterns. We use cookies and similar technologies to collect this information. You can manage your cookie preferences through your browser settings.
2. Purpose of Information Collection: We collect this information to facilitate the driver hiring process and evaluate candidates for employment opportunities. By providing this information, you agree that we may use it for these purposes. We may use your personal data for the following purposes:
2.1 Service provision: To provide transportation services, process your bookings, facilitate payments, communicate with you, and deliver customer support.
2.2 Legal obligations: To comply with our legal obligations, such as fulfilling tax requirements and addressing disputes or claims.
2.3 Marketing and communications: To send you promotional materials, updates, and newsletters about our services if you have provided your consent to receive such communications. You may opt out of receiving marketing communications at any time.
2.4 Improving our services: To analyze usage patterns, conduct research, and enhance the functionality and user experience of our transportation services.
3. Cookies and Tracking Technologies: Our website and App do not use cookies or tracking technologies to collect user data.
4. Data Retention and Security We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
5. User Rights: As a user, you have certain rights concerning your personal data under the GDPR, including:
5.1 Right of access: You can request access to the personal data we hold about you.
5.2 Right to rectification: You can request correction of inaccurate or incomplete personal data.
5.3 Right to erasure: You can request deletion of your personal data in certain circumstances.
5.4 Right to object: You can object to the processing of your personal data for direct marketing purposes.
5.5 Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
6. Contact Information: For any questions, concerns, or inquiries regarding this Privacy Policy or your personal information, please contact us using the contact details provided at the end of this Privacy Policy.
7. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels